Chaos Intellect is one of today’s 10 best customer relationship management software choices. Customer relationship management software, also known as CRM software, is fast becoming a must-have in every office, and Chaos Intellect is making its appearance in a number of those. Chaos Intellect offers an excellent feature set that allows users to efficiently take customer relationship management to the next level with email integration, calendar options, task lists, mobile access and built-in dialing capabilities. Although this is still a good CRM software choice, it lacks the depth we found in other applications regarding direct links to company websites, social networking pages and maps for traveling.

This contact management software has a very clean interface and provides users with a clear navigation. There are several different screen options that will allow you to view a number of features from the application at a single time, which is a huge benefit to those who need to multitask – and that's almost everyone these days. Also shown along the bottom of the application are all tasks you have set and appointments for the day. This comprehensive view is one of the unique ways that Chaos Intellect CRM software assists users in being more effective.

If you would like to view a single area at any given time, you can select the area from the menu running down the left-hand side of the page. Menu options in this CRM software include: Today, which provides a list of daily appointments and tasks; Calendar, which provides a calendar with appointments blocked out at scheduled times; Tasks, which lists tasks the user has entered; Contacts, where users can view all contacts and specific details on each; Mail, where they can check their integrated email account; and Projects, where users get to view all projects that have been entered into the CRM software system, including their status.

Although the Chaos Intellect website is not the most user-friendly among CRM software sites we reviewed, it isn't difficult to navigate. The reason we feel it isn't the most user-friendly is because instead of a dropdown menu taking you to specific content and information, the Chaos Software website has a six-item menu and then all other content and information is retrieved by scrolling down the page. The menu items include: Products, Downloads, Purchase, Mailing List, Tech Support and Contact Us.

The company suggests that you take advantage of their online knowledgebase before submitting a question to the support team about CRM software. The knowledgebase includes product help files and seven frequently asked questions. If the knowledgebase doesn’t address your particular need, you can contact the company. The Contact Us page provides a telephone number as well as an email form. Chaos Intellect doesn’t provide times for when they are available so we suggest taking a chance and calling them. The company is located in Dallas, Texas, and the website has a convenient time clock that gives the current time in Dallas so you can judge your call times according to their clock.